My new glasses: update

[callmemadam]

You won’t believe this, friends. This morning, I went to the opticians to collect my new specs with the broken frame replaced. This time the manager (he who did *nothing* last time), dealt with me himself. He tried the specs on me, took them away for adjustment and when he came back, said he was sending them away for completely new frame and lenses. He showed me the problem: one lens had a spider web effect all over it. I could have cried. First, I’m told that the frame broke because of a certain spray they use. Then I’m told that adjusting the frame damaged the lens. He’s going to get them to adjust the frames to my measurements before fitting in the lenses.

When he’d done, I told him, very quietly, that I thought he had not behaved well on my previous visit, leaving his junior to cope on her own. He apologised. Just yesterday, I received a customer satisfaction survey, which I haven’t yet filled in. I hope it gives me scope to say exactly what I think of their service. I went away feeling really down and bought a new T shirt in the White Stuff sale, hoping to cheer myself up. It didn’t work. I don’t usually moan on LJ but this is the giddy limit, as my Mum would have said.
When I eventually get a satisfactory pair, I shall be asking for a discount for my inconvenience.

Cricket starts soon, eek! The sudden, dramatic changes in fortune are what makes Test Cricket the BEST.

Comments

[mouse.livejournal.com]

Goodness, what a farce over your glasses and good for you making it known to the manager that you weren't impressed with him. I'd be asking for a discount, too. I'm sorry you felt down afterwards *hugs*.

The cricket is [not saying outright in case I jinx it]. I looked at Now TV, where I have an entertainment pass for £7.99 a month - good value, to get a sports pass. I was horrified to see that a DAY pass is £8.99 and a month pass would cost £33.99. Talk about ripping off sports fans, especially low income ones like me. How I hate this money grabbing world where you have to pay to watch a live match, which is doing sports like cricket no favours. Many people don't even realise there is a test match on.

[callmemadam.livejournal.com]

Thanks for the sympathy. Silly of me , but it's ruined my day.

Whisper it: this is reeeel Test cricket and I'm loving it although it's still rather nerve wracking. I'm glued to TMS when I can be. There seems to be a consensus that there's been less interest in cricket since we lost it free-to-air. I'm certainly not forking out for Sky, just for the cricket. All greed, as you say.

[mouse.livejournal.com]

Shhhh....

Less interest because few schools actually teach cricket anymore. There were more Indians and Pakistanis at the world cup than Brits. They're still so passionate about the game. Imagine how much interest would be generated if ads were on the BBC (or Ch4) about the up and coming matches being shown live. At least people would be aware.

[land-girl.livejournal.com]

Ha. Good for you.

[callmemadam.livejournal.com]

If you don't complain, how will things get better? I don't want to be a miserable old bat but you don't ask, you don't get.

ALL THE BEST

[(Anonymous)]

I understand your distress as i have had glasses all my life and know how one relies on them.And the optician should be totally reliable as well.
I hope you get perfect glasses very soon.

Re: ALL THE BEST

[callmemadam.livejournal.com]

Thank you so much.

I do feel they've been totally incompetent and may have sold me unsuitable frames. I've been wearing glasses since I was eleven and nothing like this has ever happened before.

[feather-ghyll.livejournal.com]

That is dismaying treatment. I can understand why you'd be fed up about it.

[callmemadam.livejournal.com]

Thank you! I've already paid a large deposit, too; all for nothing so far.